"Hildebrandt’s Rees Morrison passes along a simple but clever technique for encouraging attorneys to improve efficiency by finding delegable tasks for non-lawyer members of the team. The idea comes from the corporate world but should work to everyone’s benefit in a law firm as well. The law department asked its attorneys collectively to identify 20 activities that the lawyers were doing but that could be handed off to paralegals, administrative assistants or other support persons.
"The panelist sharing the law department’s experience noted that staff members were energized by the initiative. What attorneys were happy to hand off was refreshing and challenging to others. Given the results, the department expanded its goal and accomplishments well beyond the original 20 activities."
Recommend reading this entire post "about how to do things better" by author Tom Collins, founder & former President of Juris, Inc.